​

National Hotlines & Supports:

​

• Eldercare Locator (1-800-677-1116): Connects callers to local services for older adults and caregivers.

• National Alliance for Caregiving: Resources and advocacy for family caregivers.

• AARP Caregiver Resources: Guides, support groups, and planning tools.

​

Local Kinship & Caregiver Support – Virginia Beach/Hampton Roads:

​

1. Adult Protective Services (APS) – Virginia Beach

• Investigates abuse, neglect, or exploitation of older adults and incapacitated adults.

• Local Hotline (Virginia): 1-888-832-3858 (24/7).

 

2. Senior Services of Southeastern Virginia (AAA for Hampton Roads)

• Offers meals, transportation, in-home care, caregiver respite, and case management.

• Virginia Beach Office: (757) 461-9481

• Website: Senior Services SEVA

 

3. Virginia Beach Department of Human Services

• Provides social services, benefits (SNAP, TANF, Medicaid), and family assistance.

• APS and child welfare programs are coordinated through this office.

• Phone: (757) 385-3200

 

4. Chesapeake & Norfolk Community Services Boards (CSBs)

• Mental health, intellectual disability, and substance use support.

• Norfolk CSB: (757) 756-5600

• Chesapeake CSB: (757) 547-9334

 

5. Alzheimer’s Association – Southeastern Virginia Chapter

• Local education, caregiver training, and dementia support groups.

• 24/7 Helpline: 1-800-272-3900

• Local Office (Norfolk): (757) 459-2405

 

6. Jewish Family Service of Tidewater

• Offers counseling, home care, and caregiver support regardless of faith background.

• Virginia Beach Office: (757) 321-2222

 

7. Catholic Charities of Eastern Virginia

• Provides housing support, financial assistance, counseling, and elder outreach.

• Virginia Beach: (757) 456-2366

​

Hampton Roads Local Support Contacts: 

​

Each city has a Department of Human/Social Services that provides (Child Protective Services) CPS support and prevention programs.​

​

• Virginia Beach Department of Human Services – Kinship Care & CPS
  Phone: (757) 385-3431

• Norfolk Department of Human Services – Kinship & Family Services
  Phone: (757) 664-6022

• Chesapeake Department of Human Services
  Phone: (757) 382-2000

• Portsmouth Department of Social Services
  Phone: (757) 393-8742

• Hampton Department of Human Services
  Phone: (757) 727-1823

• Newport News Department of Human Services
  Phone: (757) 926-6121

• Suffolk Department of Social Services
  Phone: (757) 514-7450

​

Additional Resources: 

​

• VDSS CPS Page: dss.virginia.gov

​

Community & Nonprofit Partners:

​

• The Up Center – Kinship Caregiver Support Groups, Foster/Kinship Navigator Services
  Phone: (757) 622-7017
  Website: theupcenter.org
  Offices in Norfolk, Portsmouth, Chesapeake, and Virginia Beach

• ForKids – Family support, housing stability, kinship caregiver assistance
  Phone: (757) 622-6400
  Website: forkids.org

• Children’s Hospital of the King’s Daughters (CHKD) – Family & trauma therapy, parenting resources
  Phone: (757) 668-7000
  Website: chkd.org

​

​